Frequently Asked Questions

This page contains answers to Frequently Asked Questions related to payment methods, products sold on, and download purchase(s).

Pre-Purchase Questions

Which payment type do you accept?

We currently use PayPal as our payment gateway. You can pay with your PayPal account; Or you can pay with your credit or debit card if you don’t have a PayPal account. All prices are in charged in US Dollars (USD) and this will be exchanged to your local currency by your bank or card issuer.

How to pay by credit or debit card without PayPal account?

  1. After your checkout information is completed, click the “Proceed to PayPal” button.
  2. To initiate payment using your credit or debit card, click on the “Pay with Debit or Credit Card” gray button found at the bottom of the PayPal checkout page.
  3. On the next screen, enter your Credit or Debit Card information, billing address and email, click “Pay now” to complete the payment.

Note :Sometimes, depending on the country where you initiate the payment transaction, You may also see something similar terms like “Check Out as a Guest” or “Don’t have a PayPal account?”. Just Select that link to open the Credit or Debit Card information page.

Are the templates fully editable?

Yes. You can delete or move things that don’t fit your needs. You can also resize the photos, edit live data via Excel, change background colors/theme colors/font/layout and add slide number. Nothing is locked and all elements are able to customize.

How quickly can I download the file once it is purchased?

Downloads are available once your payment is confirmed.

How will I receive and where can I download the files of my purchased product(s)?

As soon as your order is completed, you’ll be able to download your file right as a .zip file from the payment confirmation page, or from the notification email, or from “My account” page.

Let’s quickly review all possibilities.

1)If you paid with your PayPal account, after your purchase you’ll automatically proceed to the Downloads page. Here, you can download all the files associated with your order; You will also receive a notification email with download links on the email address provided at checkout, you can download your purchased product by clicking on the link.

2)If you paid with a credit or debit card without PayPal account, proceeding to the downloads page might take a few minutes(depends on the confirmation of your bank or card issuer); We’ll also send you a notification email with all download links, you can instead access your files by clicking on the link.

3)If you have created an account on FASTPPT.NET during checkout and you can sign in at any time to your account and download your purchased product from there.

WARNING: Please note that you can’t access your files on “My account” page without an FASTPPT account. To download file from your account page, please click the “Create an account?” option during checkout .

Still have questions?

Feel free to contact us: [email protected]